FAQ’S

❓ Frequently Asked Questions

We're so glad you're here! Below are answers to some of the questions we receive most often. If you don't see what you're looking for, we're always happy to help.

📧 hello@FiercelyFabulous.com

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📦 SHIPPING

❀ How long does shipping take?

Most orders are lovingly packed and shipped within 3–5 business days. During product launches, holidays, or especially busy seasons, processing may take a little longer. You'll receive tracking information as soon as your order ships.

❀ Do you provide tracking?

Absolutely! You'll receive an email with your tracking number as soon as your package is on its way.

❀ Can I ship an order directly to someone as a gift?

Yes! Simply enter the recipient's shipping address during checkout. We never include pricing information inside our packages, making them perfect for gifting.

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🎁 PRODUCTS

❀ What's included in each package?

Every product listing includes a complete description of exactly what's inside that particular package. Since each collection is unique, please refer to the individual product page for specific contents.

❀ Do you gift wrap?

Absolutely! We believe opening your package should feel like receiving a gift, whether it's for yourself or someone you love. Every order is carefully packaged with beauty and intention.

❀ Can I customize my order?

Absolutely! If you have a specific request, leave us a note during checkout or contact us before placing your order. We'll always do our very best to make it happen whenever possible.

❀ Are the pouches exactly like the photos?

Not always. Many of our pouches feature rotating fabrics, seasonal prints, or limited designs.

If you have a specific color palette, pattern, or overall vibe you're hoping for, simply leave us a note with your order. We'll do our very best to communicate with you before your order ships to make sure you're delighted with your selection.

❀ Do you restock products?

Yes! Many of our collections are restocked regularly. Some seasonal or limited-edition items may change over time, but favorites often return.

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🔄 RETURNS & EXCHANGES

❀ Do you accept returns?

Because many of our products contain personal care items and hygiene products, we are unable to accept returns or exchanges once an order has shipped.

If there's ever a problem with your order, please contact us. We're committed to treating every customer fairly and will always do our best to make things right.

❀ What if my order arrives damaged?

If your package arrives damaged, please contact us within 7 days of delivery and include photographs of both the damaged item and the shipping box.

We'll work with you to determine the best solution, which may include filing a carrier claim, sending replacement items when appropriate, or otherwise making things right.

Your happiness matters to us.

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💳 PAYMENTS

❀ What payment methods do you accept?

We accept all major credit and debit cards along with the secure payment options offered during checkout.

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💌 STILL HAVE QUESTIONS?

We're always happy to help!

🌸 General Questions
hello@FiercelyFabulous.com

📦 Order Support
orders@FiercelyFabulous.com

🤝 Wholesale & Partnerships
wholesale@FiercelyFabulous.com

🙏 Prayer Requests
prayers@FiercelyFabulous.com